Returns & Refund Policy
Effective September 8, 2026
We want you to feel confident signing up for SCRIPTTHEMARKET LLC. This policy explains what is refundable, what isn't, and how to ask for a refund.
First 14 days
If you're within 14 days of your first payment and the site isn't working for you, email us and we'll refund that month's plan fee in full.
Monthly subscription
The monthly subscription is month-to-month with no contract. You can cancel any time from your dashboard or by contacting us:
- Canceling stops future billing
- Your website stays live through the end of the current paid month
- Outside the first 14 days we do not pro-rate refunds for partial months
If a charge is processed in error — for example, after a cancellation that should have been honored — email us and we will investigate and refund as appropriate.
Domain registration
If you purchased a custom domain through the claim flow, the domain registration fee is paid to a third-party registrar and is non-refundable once the domain is registered. You will own the domain and can transfer it elsewhere if you cancel.
How to request a refund
Email support@seenly.biz with:
- The email address on your account
- The charge in question (date and amount)
- A brief reason for the request
We respond within 5 business days.
Chargebacks
If you believe a charge is wrong, please contact us first — chargebacks are a costly process for both sides. We aim to resolve refund requests quickly and fairly.
Updates
If we change this policy, the Effective date above will be updated.