05 · help center
Billing, plans, and cancellation
How we charge, how to change plans, how to leave if you need to.
Where billing lives
Plan & billing is in the left nav under Account. Plan summary, plan picker, downloadable invoices, and the “Manage in Stripe” handoff all live there. Card and address changes happen inside Stripe’s billing portal (we link straight to it) so your card numbers never touch Seenly.
Pick the subtopic below
- Switching between Starter / Pro / Premium.
- Monthly vs annual — what the discount (20% on Starter, 25% on Pro & Premium) actually costs and saves.
- Updating your card or billing address.
- Where Seenly’s invoices are and how to download them for taxes.
- Canceling and what happens to your content after.
Detailed guides
One short page per left-nav section.
Changing plans
Proration math, what the change does immediately, and what happens at the next renewal.
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Monthly vs annual
The math, the trade-offs, and the right time to commit.
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Updating your card or billing address
Why we hand off to Stripe, and what to do when a renewal fails.
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Downloading invoices
Where to find them, what they include, and how to get the whole year at once.
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Canceling (and coming back)
The cancellation timeline and how to undo it if you change your mind.
read →
still stuck?
Write us — a person will reply.
Goes to support@seenly.biz — same-day reply on weekdays. Include screenshots or your business name if it helps us find your account faster.