06 · help center
Inbox, bookings & replies
Where customer messages and appointment requests land.
The short version
Every form submission on your site lands two places at once: your real email inbox (so you never miss it) and the dashboard Inbox (so it’s searchable later). Premium adds two-way conversations and booking actions on top.
The subtopics below cover each piece in turn — how messages arrive, what Pro vs Premium changes, the booking lifecycle, and how a booking turns into an invoice in one click.
Detailed guides
One short page per left-nav section.
How visitor messages arrive
What happens between a visitor hitting Submit and your phone buzzing.
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Pro vs Premium: how replies work
The single most important difference between the two paid plans.
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Confirming bookings
Premium booking actions when the customer has picked a time you can do.
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Rescheduling, declining, deleting
Each booking action in detail, what it sends, and when to use which.
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Turning a booking into an invoice
The Premium shortcut between the booking and the bill.
read →
still stuck?
Write us — a person will reply.
Goes to support@seenly.biz — same-day reply on weekdays. Include screenshots or your business name if it helps us find your account faster.