Confirming bookings
The one-click happy path.
Where to confirm
Open Inbox or Calendar — they’re two views on the same data. Pending bookings appear with a dashed ribbon in Calendar and a Pending tag in the Inbox list.
What Confirm does
- 1Click into the booking thread.
- 2Review date, time, party size, service, and message.
- 3Click Confirm.
- 4We flip the booking to confirmed and email the customer a confirmation.
- 5The booking ribbon in Calendar turns solid; the thread moves to the Confirmed list.
Confirm is idempotent — clicking it twice doesn’t send a second email. We stamp confirmed_email_sent_at the first time and skip on the second.
What the customer gets
A branded confirmation email naming your business, the time, the party size or service, and any owner note you typed. Reply-To threads back into the Premium inbox.
still stuck?
Write us — a person will reply.
Goes to support@seenly.biz — same-day reply on weekdays. Include screenshots or your business name if it helps us find your account faster.