Bringing your own domain (BYOD)
The DNS walkthrough — works with every registrar.
Walkthrough
- 1Open Domain → Connect a domain you own.
- 2Type your domain (e.g. yourshop.com) and click Add.
- 3We show you two DNS records — typically an A record for the apex and a CNAME for www.
- 4Sign in to your registrar and open its DNS settings.
- 5Add the records exactly as shown. Delete any conflicting A or CNAME records on the same host.
- 6Come back to the Seenly dashboard and click Verify. We poll your DNS every few seconds.
- 7Once we see your records, we issue an SSL certificate and your site goes live on the new URL within a minute or two.
What the records mean
- A record (apex / @) — points the bare domain (yourshop.com) at our IP address.
- CNAME record (www) — points www.yourshop.com at our hostname so both forms work.
- Your registrar may call “apex” by other names — @, root, blank, your-domain.com itself. They all mean the same thing.
DNS changes propagate in 5 minutes to a few hours, depending on your registrar and TTL settings. If Verify is still failing after an hour, see the troubleshooting subtopic — the most common cause is an old A record left in place.
still stuck?
Write us — a person will reply.
Goes to support@seenly.biz — same-day reply on weekdays. Include screenshots or your business name if it helps us find your account faster.