Disconnecting and reconnecting
Switching processors, taking a break, or starting over.
Disconnecting
- 1Open Payments → Stripe Connect.
- 2Click Disconnect. Confirm.
- 3Effective immediately: “Pay now” buttons on invoices stop working, and the booking-deposit option is hidden.
- 4Existing payouts continue to settle on Stripe’s side — nothing already charged is reversed.
Reconnecting
Click “Connect with Stripe” again. Stripe remembers your account; you usually skip straight to the confirm screen instead of redoing the whole onboarding.
Closing your Stripe account entirely
Do that from inside Stripe’s dashboard — not Seenly. We only have the connection; the account itself belongs to you.
still stuck?
Write us — a person will reply.
Goes to support@seenly.biz — same-day reply on weekdays. Include screenshots or your business name if it helps us find your account faster.